FREQUENTLY ASKED QUESTIONS

Can more than one person use the conference login details? 
No. Each registration is just for a single person, and your unique login is for your personal use only.  Content cannot be exported out of the platform for a shared experience.

How do I setup my profile?
Upon logging in to the virtual platform, your Profile/ Account tab will appear - we encourage you to add a photo, short biography, and links to your social media accounts.  You can edit your profile at any time.  Your profile tab is also where you can restrict/allow what is seen in the Meeting Hub/online delegate list.

What days/times are the sessions?
The dates are Tuesday 6 July, Thursday 8 July, Monday 12 July and Wednesday 14 July 2021. The time zone is based on Australian Eastern Standard Time (UTC +10). Please view the full program here for times and session details.

When will I receive my unique log in for attending the event? 
Your personal login will be sent you the day prior to the live event.
Please make sure the email address associated with your registration is accurate and up to date so there is no delay in receiving our communications.

Will sessions be pre-recorded or live?
Most presentations will be pre-recorded but you have the opportunity to interact with presenters via the live Q & A sessions.
If the speaker is not available, we encourage you to post your question anyway. Speakers will be encouraged to type their reply to any questions not raised during the live Q & A and post online within the session Q & A chat box.

How do I join a session?
The Program Timeline shows all the sessions. To join a session or a talk, simply click on the View/Join button and you will be directed into the session page.

How do I make sure I don’t miss a particular session/talk?
In the Program timeline, every session/talk will have their own ‘favourites’ star icon – simply click on this icon and you will have it stored as your favourites. To access your favourite sessions/talks, simply click on the favourites icon located in the right hand corner below the time counter.

Will I be able to jump from session to session during the conference?
Yes. But you will need to leave a session and click back to the program timeline before you can enter another session.

Will sessions be recorded and available after the conference?
Yes, all presentations will be made available after the meeting. Access to member registrants for 12 months and non-member registrants for up to 2 months until 16 September 2021.  This also includes access to the virtual exhibition and all handouts including abstracts.

Will attendees be able to ask questions during sessions?
Yes, via the Q&A chat box in the session. Every oral presentation will include a Q & A segment. Delegates will have the ability to enter questions into the “Q & A chat box” and also vote on submitted questions, by giving a ‘thumbs up’ to assist the chair in selecting questions to ask. At the end of the presentation, the chairperson will read the questions to the speaker, who will then respond live (if available). If the speaker is not available, questions can still be entered in the Q & A chat box which will be answered by the speaker after the session and made available on demand in the Answered area of the Q & A chat box.

Will we have access to abstracts?
Yes. A full abstract book will be available to download by clicking on the link at the top of the Virtual Timeline.

What is the Virtual Exhibition?
The Virtual Exhibition is our ‘exhibition hall’ where you can view and meet our Sponsors. The virtual exhibition can be viewed anytime over each day of the conference and after the meeting until 16 September 2021.  Delegates can search and browse the exhibitors information, and when clicked into the exhibitors booth, delegates can view profiles, download handouts, view videos, click on website links, as well as take notes and export these to their email. Delegates can also connect via the Meeting Hub with exhibitors. If Sponsors are available during the event, delegates can also meet one-on-one with exhibitors by requesting a meeting, with live video chat; exhibitors can also share their screen to present information to delegates.  Delegates can also record the meeting which can be exported to their email.

What is the Meeting Hub?
The Meeting Hub allows you to connect and communicate with other delegates. You can search for delegates and connect with them by clicking on the Connect button. Once the other delegate accepts your request, you can choose to interact with your connection by starting a live chat or live video call. You can also schedule to meet at a future time, send messages and take notes. Contact information for all attendees you have connected with is included when you export your contacts. When you first enter the conference portal delegates will be asked to update their profile, and this includes ‘privacy’ and ‘meeting hub’ options where you can choose what contact information you wish to share.